CSA FRANKFURT
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CSA Infrastructure Maintenance Fee:
How to Pay & When

Want to know more about the   Infrastructure Maintenance Services?

All internet and telephone services are billed directly by Vodafone.  Vodafone   will debit your account (monthly) for those services.
​

Schedule of Fees
CSA Infrastructure Maintenance Fee: $90 per quarter
Additional cable box: $15 per quarter
First time connection/processing fee: $55; an additional $65 is charged for the Internet on Arrival (prepaid) service
NO REFUNDS will be issued under $60

Payment Details
The Infrastructure Maintenance Fee is billed quarterly. Invoices for fees are e-mailed one month prior to due date, and payment is due by the first day of the quarter. If you would like, you may pre-pay for six months ($180) or one year ($360). 

You can pay your Infrastructure Maintenance Fee online by   PayPal, check, or online transfer from the link on your invoice. 
  • To pay by    credit or debit card, you must first set up that card in your PayPal account. Please use your Siedlung address as your shipping address.
  • Checks (payable to “CSA”) can be dropped in the CSA drop-box located at the Fieldhouse (to the right of the entrance door). CSA Frankfurt reserves the right to charge a $25 fee for returned checks.
  • No cash payments, please. 

Late Charges, Disconnection & Reconnection
A $1.00 per day late charge will be assessed beginning the 3rd of the month, and accounts not paid by the 17th of the month will be disconnected.  If service is disconnected, a $30.00 reconnection fee will be charged and all late fees and current charges must be brought up to date to begin service again.

Billing Dates
1st Quarter Begins: January 1
Bill E-mailed: December 1
Bill due: January 1
Late fees begin: January 3
Disconnection date: January 17

2nd Quarter Begins: April 1
Bill E-mailed: March 1
Bill due: April 1
Late fees begin: April 3
Disconnection date: April 17

3rd Quarter Begins: July 1
Notice emailed: June 1
Bill due: July 1
Late fees begin: July 3
Disconnection date: July 17
​
4th Quarter Begins: October 1
Notice emailed: September 1
Bill due: October 1
Late fees begin: October 3
Disconnection date: October 17

Questions?
If you have any questions about your cable administrative fees, please contact Suzie Neiderlander at  cable-network@csafrankfurt.com.
  • Home
  • Marine Corps Ball
  • Job Ticket Info
    • Job Tickets
    • 2023 Job Ticket Price Sheet
    • Job Ticket Terms and Conditions
  • Carl Schurz School
    • 2022-2023 School Year Employment
  • Fitness Centers
    • Gym Membership Request
    • Fitness Classes
  • Services
    • Dining & Convenience >
      • Fieldhouse (Siedlung)
      • CASA Building (Consulate)
      • Consulate Food Trucks
    • Personal Services
    • Media Services: Infrastructure & Basics
    • Media Services: Sign Up, Change or Cancel
    • Service Notifications
    • Quarterly Maintenance Fee: How & When
    • Shuttle
    • Equipment Rental
  • Employment
    • School Substitutes
  • CSA Board
    • CSA Board Elections Voting
  • Quick Contacts