Summer 2022: 9-Euro-Ticket Promotion &
Job Tickets for Local Transit throughout Germany
Rhein-Main-Verkehrsverbund (RMV) is joining other transportation companies nationwide to offer local transit tickets at the promotional price of 9€ per month from June to August 2022. Tickets are valid throughout Germany on all local buses and second-class travel on trains. Travel on ICE or IC trains are excluded. The 9€ tickets are available through the Deutsche Bahn (DB) App, RMV app, ticket machines, the RMV sales outlets, and some buses.
Current Job Tickets holders also benefit from nationwide use without having to purchase an additional 9€ ticket. The RMV benefit of companion travel (one adult and children 14 years and younger) will remain restricted to the RMV service zone and time and day limitations (Monday-Friday after 7:00 p.m. and all day on weekends and German holidays). Thus, outside of the RMV zone, companions will require a separate ticket.
As a result of the 9€ ticket promotion, Job Ticket holders are eligible to receive from CSA a refund of 28.30€ for each month of June, July, and August for the difference between the subscription price of 37.30€ and the 9€ ticket. Procedures for obtaining the refund follow below. Due to the promotion, CSA will not be selling Job Tickets with starting periods during the months of June, July, or August 2022. On July 17, CSA will begin selling job tickets for periods beginning from September 2022. For additional information on obtaining job tickets, please refer to https://www.csafrankfurt.com/job-tickets.html or send an inquiry to [email protected]. For further questions related to the 9€ summer local transit pass, please contact the MAC at [email protected].
Procedures for Current Job Ticket Holder to obtain refunds
Refunds for current Job Ticket holders will be issued according to the schedule noted below via “Überweisung” (electronic bank transfer). Deadlines and details are provided below. Additional questions regarding refunds, payments, or other financial matters can be answered by emailing [email protected].
Refund Procedures
There will be no exceptions for Job Ticket holders who do not submit the form by the final required date.
Current Job Tickets holders also benefit from nationwide use without having to purchase an additional 9€ ticket. The RMV benefit of companion travel (one adult and children 14 years and younger) will remain restricted to the RMV service zone and time and day limitations (Monday-Friday after 7:00 p.m. and all day on weekends and German holidays). Thus, outside of the RMV zone, companions will require a separate ticket.
As a result of the 9€ ticket promotion, Job Ticket holders are eligible to receive from CSA a refund of 28.30€ for each month of June, July, and August for the difference between the subscription price of 37.30€ and the 9€ ticket. Procedures for obtaining the refund follow below. Due to the promotion, CSA will not be selling Job Tickets with starting periods during the months of June, July, or August 2022. On July 17, CSA will begin selling job tickets for periods beginning from September 2022. For additional information on obtaining job tickets, please refer to https://www.csafrankfurt.com/job-tickets.html or send an inquiry to [email protected]. For further questions related to the 9€ summer local transit pass, please contact the MAC at [email protected].
Procedures for Current Job Ticket Holder to obtain refunds
Refunds for current Job Ticket holders will be issued according to the schedule noted below via “Überweisung” (electronic bank transfer). Deadlines and details are provided below. Additional questions regarding refunds, payments, or other financial matters can be answered by emailing [email protected].
Refund Procedures
- All Job Ticket holders must complete this form : https://forms.office.com/g/zJCye14jCX. Please note:
- This form is an internal form, so you are not entering personal data into an external system or database.
- OpenNet access is NOT required to complete the form, so it can be completed wherever you have an internet or data connection.
- If you do not have an IBAN-based account, email CSA immediately.
- The date your form is received determines your refund timeframe as noted:
- Forms received by June 7, 2022, will be processed and money refunded before June 30, 2022
- Forms received between June 8, 2022 and July 7, 2022, will be processed and money refunded before July 31, 2022
- Forms received between July 8, 2022 and August 15, 2022, will be processed and money refunded before August 31, 2022
- CSA will issue refunds in the order which refund requests are received. CSA will use the information on file about your Job Ticket’s end date to determine your refunded amount (i.e., ending in June, July, August, or December). Refund amounts are 28.30€ for applicable paid subscriptions for each of the months of June, July, and August.
- An email will be sent the day your refund is issued so you are aware of when to look for the money in your account.
There will be no exceptions for Job Ticket holders who do not submit the form by the final required date.